Privacy Policy

Last updated: 22 April 2026

WA Carpet Specialists respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website or contact us.

What information we collect

We may collect personal information such as:

• Your name
• Your phone number
• Your email address
• Your suburb or service address
• Details about your flooring or quote request
• Any other information you provide through our contact form, email, or phone call

How we collect information

We may collect personal information when you:

• Submit a contact or quote request form on our website
• Call, text, or email us
• Communicate with us through social media or other channels

Why we collect your information

We collect personal information to:

• Respond to enquiries
• Provide quotes and services
• Communicate with you about your booking or request
• Improve our website and customer service
• Keep business records

Disclosure of personal information

We do not sell your personal information. We may disclose your information to service providers who help us operate our website or business, such as website hosting, email, or form processing providers, where reasonably necessary.

Website forms and website providers

Our website may use third-party service providers to host the website and process form submissions. Information submitted through the website may be stored or processed by those providers on our behalf.

Access and correction

You can request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading.

Cookies and website analytics

Our website may use basic analytics, cookies, or similar technologies to understand website traffic and improve website performance. You can usually control cookies through your browser settings.

Overseas disclosure

Some website or technology providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to use reputable providers appropriate for a small business website.

How we keep information secure

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Complaints

If you have a privacy complaint or concern, please contact us using the details below. We will consider your complaint and respond within a reasonable time.

Contact us

WA Carpet Specialists
Email: wacarpetspecialists@outlook.com
Phone: 0434 516 641

Changes to this policy

We may update this Privacy Policy from time to time by publishing the updated version on this page.